Job Details

California State University, Fullerton
  • Position Number: 5005982
  • Location: Fullerton, CA
  • Position Type: Student Affairs and Services


532648 - College Advisor, College of Communications (Student Services Professional II)

Classificaiton: Student Services Professional II
Department: Undeclared and Academic Advising
Sub-Division: Student Success
Salary Range: Classification Range $4,610 - $6,556 per month(Hiring range depending on qualifications, not anticipated to exceed $4,610 - $4,850 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Academic Advising Center is the home for Undergraduate General Education Advising and for undeclared students. Our mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student. We are seeking an exceptional individual to join our team as the College Advisor, College of Communications (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The College of Communications is committed to advancing a democratic society by preparing students to perform in communications-related professions. Under general supervision of the Associate Dean of the College with support from the Director of Academic Advising, the College Advisor will provide comprehensive, relational, and holistic academic advising to undergraduate students. As a team member of the California State University, Fullerton (CSUF) academic advising community, the College Advisor will support all students to successfully navigate their academic journey, starting at matriculation through graduation. Will strive to create and promote a positive university experience for each student, and support in achieving CSUF's commitment to student success.

The College Advisor cultivates a strong understanding of student development, student support, and student success to effectively communicate with students in the rapidly changing communication environment. Leveraging comprehensive, relational, and holistic academic advising strategies to students with diverse experiences, assists in the implementation and personal delivery of various academic advising programs and strategies. Will advocate for the advising needs of students that contribute to their successful enrollment, engagement, and completion of their educational goals.

As a member of the academic advising team, the College Advisor will participate in learning activities, particularly in inclusive and equitable practices for student success. Will engage in professional development and lifelong learning of knowledge and skills in academic advising, tools, technologies, and best practices. Will be asked to understand and apply student success strategies, establish working relationships with academic departments, colleges, university services, programs, offices, and all advising teams for the purpose of creating a seamless university advising environment while conducting all actions with exceptional customer service. The College Advisor will seek to identify core challenges, propose solutions, and effectively communicate with staff, faculty, students, and academic leaders as appropriate. Other duties as assigned.


Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A masters degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Demonstrated experiences working with a diverse student population (e.g., race/ethnicity, gender, first-gen status, economic, sexual orientation, religions, age, etc.) Knowledge of accredited 4-year higher education institutions general education academic requirements and policies. Competence of following all university policies, procedures, and guidelines, including safety, civility, information security, and non-discrimination policies and procedures. Proficiency in using common software and programs (e.g., Office 365) Proficiency in using relevant student engagement platforms and tools (e.g., Navigate, video production tools) (EAB Navigate, Ellucian Degree Audit, etc.) Two years of advising or advising-related (e.g., peer advising or graduate student assistant advising) experience with undergraduate students in a higher education setting.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Application Deadline: Feb 22, 2024 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/532648/532648-college-advisor-college-of-communications-student-services-professional-ii







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