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San Francisco State University
  • Position Number: 5199492
  • Location: San Francisco, CA
  • Position Type: Student Affairs and Services

Academic Advisor (Student Services Professional II) - Office of Research and Sponsored Programs/SOAR TRIO College of Health and Human Services

Job No: 538242
Work Type: Staff
Location: San Francisco
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Working Title

Academic Advisor

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Office of Research and Sponsored Programs / SOAR TRIO _Collge of Health and Human Services



The position will end on or before June 30, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding.

Time Base:


Work Schedule

Monday through Friday; from 8:00 am to 5:00 pm

Anticipated Hiring Range

$4,610.00 - $5,100.00 per month ($55,320.00 - $61,200.00 annually)

Salary is commensurate with experience.

Position Summary

SOAR Student Support Services Health Sciences (SOAR SSS-HS) is a program within the College of Health and Social Sciences (CHSS) and engages highly at-risk students holistically in supporting their paths towards academic, career and personal success. Towards these goals, the program's staff provides intensive and comprehensive general education advising, pre-major support, life counseling, career/major exploration and other advising services to between 160-180 low income and first-generation college students every academic year (AY).

The position reports directly to the SOAR SSS-HS Project Director and functions under general supervision but with a high degree of autonomy.

The advisor will: collaborate with the SOAR SSS-HS Project Director and Academic Advising Coordinator regarding the administration, coordination and management of the project and all academically related policies and procedures; provide GE, CHSS pre-major/major, probationary, career, personal or other types of one-on-one or group advising/counseling; create educational plans; be able to utilize technologically innovative methods of advising/counseling; create and conduct appropriate workshops for SOAR SSS-HS FTFs and sophomores interested in health science related majors; liaison with CHSS and campus units; identify and recruit new and continuing at-risk CHSS students and coordinate with college and campus resources in providing intensive services; outreach and develop relationships with local high schools and community based organizations; collaborate with the SOAR TRIO HSS 110 FYE course instructor; lead advising groups, and other duties to be defined.

Position Information

Academic Advisement/Counseling
  • Provide GE, pre-major support, probationary, career, personal or other types of one on one or group holistic advising/counseling to SOAR SSS-HS students interested in pursuing a health science related major.
  • Create education plans with SOAR SSS-HS students aimed to support them holistically while balancing the realities of major impaction.
  • Act as a resource in interpreting campus and CHSS policies to students, staff and faculty.
  • Utilize technologically innovative methods for advising, counseling and coaching SOAR SSS-HS students.
  • Create and conduct workshops focusing on FTF/sophomore themes such as course planning, GE presentation, major/career exploration, impacted major requirements, etc.
  • Attend campus, college and departmental trainings and meetings as it relates to policies, procedures and advising.

Coordinate and manage Student Success initiatives
  • Identify and recruit the most at risk new CHSS FTF students each year, those students that come from low income backgrounds who are the first in their family to attend college.
  • Outreach and develop longstanding relationships with local high schools, community based organizations, TRiO programs and other organizations where incoming at risk CHSS FTF students can be identified and recruited.

Program Outreach and Recruitment
  • Participate in program outreach and recruitment efforts via presentations, college fairs, tabling, SF State Gator Preview, New Student Orientation, Welcome Sessions, etc.
  • Develop and maintain rapport with various on and off-campus programs who also work with first generation and low income student populations and within departmental units in CHSS. (i.e. Sociology, Kinesiology, etc.), CHSS Associate Dean's Office, CHSS Dean's Office, Undergraduate Advising Center, SSS-TRIO, Registrar's, Admissions/Evaluations, Bursars, Financial Aid, Enrollment Management, Metro Academy, Student Outreach Services, Undergraduate Studies, Graduate Studies, LAC/CARP, EOPP, Student Support Services, Student Success Program, Counseling Psychological Services, and others.

Other duties as assigned

Minimum Qualifications

Knowledge and Abilities:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements


Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.


Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Preferred Qualifications

Bachelor's degree in a Health and/or Social Sciences field

Experience working with TRIO or other similar equity programs

Expertise with campus and college advising policies and procedures

Knowledge of PeopleSoft/Oracle based programs, Campus Solutions/EAB,, Adobe products, IOS, Android, Google, Instagram, Zoom, MS Office, and various types of social media


Regular work hours from 8AM -5PM with appropriate lunch and breaks as scheduled Monday through Friday. Currently CHSS policy is to allow for 2 of the five days to be remote and these to be determined by supervisor. Some work after normal work hours (such as weekends) may be required. The work week will be adjusted accordingly and advanced notice, to the best of the college's ability, will be given.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at and questions may be sent to

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

To apply, visit

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